This policy covers premium purchases for Taki Sensi made through Google Play. It should be read together with our Terms of Service, Privacy Policy, and Cancellation Policy.
Taki Sensi premium is currently a one-time lifetime-access purchase, not a recurring subscription. For details on subscription differences and account deletion, please see our dedicated Cancellation Policy.
1. Your Purchase & Payment Handling
Taki Sensi premium is currently a one-time lifetime-access purchase, not a recurring subscription. The amount shown at Google Play checkout applies; the India offer is advertised at ₹49.
Premium unlocks app features including the Secret Sensi collection, Taki AI guidance, community sharing, and support. Sensitivity profiles are starting points to tune to your hand movement and device; they do not guarantee headshots, wins, or rank improvements, and the purchase is not for individually tested custom settings. This explanation does not remove rights if a service is faulty or not delivered.
All in-app purchases are processed exclusively through Google Play Billing. We do not collect, process, or store your credit/debit card numbers, bank credentials, or payment PINs on our servers. Your transactions are safeguarded by Google's secure billing infrastructure.
2. How to Request a Refund
You can request a refund through Google Play’s official refund process or contact us at support@takiff.online for assistance.
2.1 Requesting via Google Play (Recommended)
To request a refund directly from Google Play on your Android phone or browser:
- Go to the Google Play Order History page.
- Sign in with the Google account used to make the purchase.
- Locate the Taki Sensi order and select "Report a problem".
- Choose the reason describing your issue, complete the short form, and submit.
- Google typically provides a decision within 1 to 4 business days.
2.2 Requesting via Direct Email
If you encounter an issue or premium features failed to activate after payment, email us at support@takiff.online with:
- Your Google Play Order ID (starts with
GPA., found in your Google Play receipt email). - The email address registered with your Taki Sensi account.
- A brief description of the issue and a screenshot (if applicable).
Security Warning: Never send passwords, one-time OTP codes, or banking credentials in support emails.
3. What Happens After a Refund
Our backend verifies purchase states against Google Play’s official records. Once Google confirms that a purchase has been refunded, cancelled, or its entitlement revoked, premium access linked to that purchase will automatically be deactivated.
- Submitting a refund request or having a review pending does not immediately remove your access until Google confirms the revocation.
- Uninstalling the app or deleting your account does not automatically issue a refund.
- Google Play handles the actual payment reversal and bank transfer timing.
4. Purchase Restoration & Technical Help
If you switched devices or reinstalled the app and premium did not activate, you do not need to purchase again. Simply open the app and tap Restore Purchase, or reach out to support@takiff.online with your GPA Order ID. We are always happy to assist you in restoring your legitimate purchase.
5. Purchase Disputes & Limited Usage Records
For eligible chargeback or refund reviews under Google Play policies, limited server-recorded activity logs (feature used and timestamp, linked to a hashed purchase ID) may be provided to Google. These routine samples expire after 90 days, do not include prompt text or private messages, and do not prove that a refund request is invalid.
6. Fair Play Policy & Statutory Rights
Nothing in this policy limits mandatory consumer rights, statutory withdrawal rights, or remedies available under applicable local laws and Google Play developer policies.
Taki FF reserves the right to restrict access in cases of substantiated payment abuse or fraud. Legitimate refund requests or inquiries are never considered abuse.